Learn how to update, review or check the status of an existing service request
Updating Your IncidentIQ Requests
If you have a question, or want to add information to a previously submitted request through IncidentIQ, please do not submit a new request. All new requests submitted relating to a previously submitted request will be completed as a duplicate.
Updating your original request will allow all contact and additional information to stay within the request. Each person with access to the request will have all the information available to them.